FAQs


CARE & ADVICE

Our outdoor & indoor cushions have been made using long lasting, upholstery fabrics that have a minimum General Domestic or Commercial grade rating. Please use your cushions in accordance to their performance rating listed in the cushion description.

For washing instructions please contact Newline Cushions. Some of our cushions are able to be cleaned by hand washing the cover with cold water or alternatively having it dry cleaned. Our advice is given in good faith and should not be used as a guarantee.


CLEANING GUIDE & GENERAL INFORMATION

Cushion Plumping

The pancake cushion is never a good look and so it is recommended to plump your cushions regularly so they maintain their shape and avoid the fibres from binding and flattening. Whatever your style may be, fluffing or karate chopping your cushions need weekly if not daily plumping, some may even call ‘jushing’.

To Fluff your cushions, press the sides of the cushion and push your hands together so they almost meet in the middle. For the Karate chop alternative, use the bottom of your hand and gently strike the cushion in the middle (top) to create the casual more worn in cushion look.

Once you have plumped your cushion, always remember to pull the corners if they have drooped a little otherwise open the zipper on the bottom of the cushion and push your hand towards the corners ultimately pushing the insert into the cushion corner.

Colour Fastness
All fabrics are tested to industry standards via our suppliers. It is important to note that no fabric is 100% colour fast and that it is impossible to prevent colours fading if adequate precautions are not taken in the home with your cushions. Move your cushions around especially if they are in a room which receives a lot of sun light.


PILLING
Pilling can occur from time to time as a result of normal daily wear and should not be considered as a fault. There are many variables, which can trigger pilling, including climatic conditions, atmospheric purity and user environment. Even specific clothing types (fleecy tracksuits etc) can transfer pills from the clothing to the fabric. As the fabric surface is rubbed, a single or small group of loose fibres on the surface begins to twist upon itself, forming tiny balls or 'pills'.

Often the catalyst that starts this process is a foreign fibre or speck of dirt. Pilling can be successfully removed with battery operated pilling tools available from most department stores, such as Myer. 'De-pilling' only removes unsightly loose surface fibres and does not affect fabric performance.

If your cushion is made from a Warwick Fabric (check Cushion description) please download the following comprehensive documents;

Cleaning Guide

Stain Removal Guide

Helpful Tips


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