Exchanges &
Refunds

We're happy to exchange your item for another product from our online store, provided it meets the conditions below:

• Items must be unused and returned in their original condition, including all packaging.
• Exchanges must be arranged within 30 days of your order date.
• Return postage is the customer's responsibility.
• If your replacement item is a different price, the difference will either be refunded or charged accordingly.
• Original shipping costs are non-refundable.

We want you to love your purchase. If you change your mind, you can return your item within 30 days of receiving it for a refund, provided it meets the conditions below:

• Items must be unused and returned in their original packaging.
• To arrange a return, please contact us via our contact page and we'll provide the return address.
• Return postage is the customer's responsibility.
• Refunds will be processed back to the original payment method used at checkout.

Unfortunately we cannot provide you an exchange or refund on any custom made orders as we cannot return your items back into our inventory as your custom order is unique to you and your requirements.