PRIVACY POLICY
Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, disclose and safeguard your information when you visit our website or use our services.
Information We Collect
We collect several types of information when you use our website and services.
- Information you provide: When you create an account, place an order, subscribe to our newsletter or contact us. This may include your name, email address, shipping address, billing address, phone number and payment information.
- Information collected automatically: When you use our website, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URL and browsing activity.
- Information from third parties: We may collect information about you from third parties, such as social media platforms, if you choose to connect your account to ours.
How We Use Your Information
We use the information we collect for the following purposes:
- To fulfil your orders and provide our services.
- To improve and optimise our website and services.
- To communicate with you about your orders, account and promotions.
- To send you marketing and promotional communications (with your consent).
- To personalise your experience on our website.
- To comply with the law and protect our rights.
Sharing Your Information
We may share your information with trusted third-party service providers who help us operate our website and services, including payment processors, shipping companies and marketing agencies.
- To comply with legal processes or law enforcement requests.
- To prevent fraud or protect our rights.
- In connection with a business transaction, such as a merger or acquisition.
Your Choices
You can opt out of receiving marketing emails from us by following the unsubscribe instructions in the emails. You can also access, update or delete your personal information by contacting us.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post any changes on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Still have questions?
Our friendly team is here to help.
Our team is available every day: 9am – 5pm (AEST)